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Roger Siling

Roger Siling

Technical Services Trainer

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Compressor Protector – The Comfort Alert Module

The C.A.M. protects your 3 phase scroll compressor from nine separate system issues.

The board has nine LED diagnostic alert codes that indicate a system condition by indicator flashes on the module. The flashing LED indicator communicates the alert code and prompts the service technician to more quickly and accurately conduct troubleshooting on Carrier and Bryant condensing units.

The Comfort Alert™ diagnostics module is an innovation for troubleshooting and protecting three phase scroll compressors used in Carrier’s new condensing units and heat pumps. All of Carrier’s 6 thru 20 ton condensing units and heat pumps have this controller as a standard feature, mounted in the control box. The Comfort Alert uses the compressor & system sensors to monitor and analyze system performance. The controller is completely self-contained and mounts in the condensing unit or heat pump. The board has nine LED diagnostic alert codes that indicate a system condition by L.E.D.  indicator flashes on the module. The flashing LED indicator communicates the alert code and prompts the service technician to more quickly and accurately conduct troubleshooting on Carrier’s condensing units.

RED & GREEN LEDS FOR COMPRESSOR PROTECTION

The module provides three phase compressor protection and will shut down the compressor when potential damaging conditions are detected including missing and reverse phase. There is a Green LED indicator that voltage is present at the Power Connection of the module. There is a Yellow LED indicator that flashes nine different fault codes. This unique code will flash a number of times consecutively, pause and then repeat the process. The number of consecutive flashes, which is defined as the Flash Code, corresponds to a fixed abnormal condition;

  1. Long Run Time

  2. System Pressure Trip

  3. Short Cycling

  4. Locked Rotor

  5. Open Circuit

  6. Open Start Circuit

  7. Open Run Circuit

  8. Welded Contactor

  9. Low Voltage

There is also a Red LED indicator that the compressor has tripped or has no power. The trip Red LED indicates that there is a demand signal from the thermostat or sensor but no current to the compressor is detected by the module. A flashing Red LED indicates the anti-short cycle timer is active, preventing the compressor from starting.

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Alabama Locations

Anniston(256) 241-3026105 E D St, Anniston, AL 36201
Auburn(334) 734-80112295 1st Ave, Opelika, AL 36801
Birmingham(205) 250-7714516 31st St N, Birmingham, AL 35203
Dothan(334) 836-1035205 Wedgewood Dr, Dothan, AL 36303
Gulf Shores(251) 968-2660820 Commerce Dr, Gulf Shores, AL 36542
Huntsville(256) 859-2691391 Nick Fitcheard Rd NW, Huntsville, AL 35806
Loxley(251) 964-270730020 Co Rd 49, Loxley, AL 36551
Mobile(251) 476-2220703 Western Dr, Mobile, AL 36607
Montgomery(334) 262-4855861 Plantation Way, Montgomery, AL 36117
Muscle Shoals(256) 383-6904107 Commerce St, Muscle Shoals, AL 35661

Georgia Locations

Albany(229) 432-5254205 Baldwin Dr, Albany, GA 31707
Athens(706) 548-2563105 Whitetail Way, Bogart, GA 30622
Atlanta(404) 875-77551290 Tacoma Dr NW, Atlanta, GA 30318
Augusta(706) 651-19503618 Wrightsboro Rd, Augusta, GA 30909
Brunswick(912) 265-5193275 Rose Dr, Brunswick, GA 31520
Columbus(706) 322-38706201 W Hamilton Park Rd, Columbus, GA 31909
Conyers(770) 918-9132335 Gees Mill Business Pkwy NE, Conyers, GA 30013
Forest Park(404) 361-24745158-C Kennedy Rd, Forest Park, GA 30297
Gainesville(770) 297-93352472 Hilton Dr, Gainesville, GA 30501
Lawrenceville(678) 442-10602111 Cedars Rd SE, Lawrenceville, GA 30043
Lithia Springs(770) 948-3451320 Thornton Rd #106, Lithia Springs, GA 30122
Macon(478) 474-85445527 Thomaston Rd, Macon, GA 31220
Marietta(770) 426-05511060 Triad Ct, Marietta, GA 30062
Newnan(770) 239-210570 Enterprise Ct, Newnan, GA 30265
Norcross(770) 239-21006675 Jones Mill Ct, Norcross, GA 30092
Savannah(912) 232-1228103 Central Jct Blvd, Savannah, GA 31405
Statesboro(912) 764-8841126 W Parrish St, Statesboro, GA 30458
Valdosta(229) 245-8200363 Connell Rd, Valdosta, GA 31602
Warner Robins(478) 953-3727110 Byrd Way, Warner Robins, GA 31088

South Carolina Locations

Hilton Head(843) 689-34043715, 21 Hunter Rd, Hilton Head Island, SC 29926

Florida Locations

Fort Walton Beach(850) 244-201776 Beal Pkwy SW, Fort Walton Beach, FL 32548
Panama City(850) 913-05853012 Lisenby Ave, Panama City, FL 32405
Pensacola(850) 438-10054405 N. Palafox Street, Pensacola FL 32505

Mississippi Locations

Hattiesburg(601) 579-96701851 Lincoln Rd, Hattiesburg, MS 39402
Ocean Springs(228) 497-5090Sunplex Industrial Park, 5717 Suntec Drive, Ocean Springs, MS 39564

Commercial Sales

Norcross – North Georgia Hub
(800) 282-4911

Birmingham – North Alabama Hub
(205) 250-7714

Macon – Southwest Hub
(800) 342-9250

Loxley – Gulf Coast Hub
(800) 239-7419

Savannah – Southeast Hub
(800) 822-7617

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Autaniwww.autani.comBuilding Automation and Controls
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logo-bryantBryantwww.bryant.comCommercial, Industrial, Residential Heating & A/C Products and Controls
logo-carrierCarrierwww.commercial.carrier.comCommercial and Residential Heating & A/C Products
Data Airewww.dataaire.comPrecision Air Control for Data Processing Centers
DXairwww.dxair.comPool dehumidification systems
logo-firstcoFirst Companywww.firstco.comFan Coil Units
logo-gpsGlobal Plasma Solutionswww.gpshvac.comAir Purification and Bi-Polar Ionization
logo-greeGreewww.greeusa.comPTACs
logo-haysHayes Fluid Controlswww.haysfluidcontrols.comHose Kits and Control Valves
logo-iaireiAirewww.myiaire.comCommercial Air Purification using ionization with energy savings
logo-islandaireIslandAirewww.islandaire.comPTACs, Vertical Units, Water Source Heat Pumps
logo-ivui-Vuwww.commercial.carrier.comBuilding Automation and Controls
logo-magic-aireMagic Airewww.magicaire.comFan Coil Units
logo-micrometlMicro Metlwww.micrometl.comRoof Curbs, RTU Accessories, & ERVs
logo-modineModinewww.modine.comGas-Fired Unit Heaters, Duct, Furnaces, Hot Water Cabinet Unit Heaters, Makeup Air, and Dedicated Outdoor Air Systems
logo-network-thermostatNetwork Thermostatwww.networkthermostat.comInternet Thermostats, Wifi Themostats, Ethernet Thermostats
logo-paynePaynewww.payne.comResidential Heating & A/C Products
logo-rawalRawal Deviceswww.rawal.comContinuous Capacity Modulation and Dehumidification for DX Systems
logo-renew-aireRenew Airewww.renewaire.comFixed-Plate ERVs
logo-totalineTotalinewww.totaline.comCompressors, Parts, and Supplies
logo-united-cool-airUnited CoolAirwww.unitedcoolair.comModular All-Indoor HVAC Systems
logo-warrenWarren Technologywww.warrenhvac.comElectric Heaters
logo-wiloWilo Pumpswww.wilo-usa.comPump Systems for HVAC and Water Supply and Sewage